Careers at MAC

Careers at MAC

Manager, CTP

The Motor Accident Commission (MAC) is South Australia's leader in road safety behaviour change and education, and is dedicated to the safety of all South Australian road users. MAC will also continue to be responsible for the management of Compulsory Third Party (CTP) insurance claims for crashes that occurred prior to 30 June 2016. This includes the management of unsettled cases and provision of appropriate compensation for thousands of road trauma victims.

A key management position is now available within MAC's CTP Division. 

This dynamic position is primarily responsible for the management of MAC's CTP claims prior to the July 2013 reforms equating to $800m in liabilities. The incumbent will be required to deliver on service initiatives and liaise with key stakeholders to ensure claims are being managed appropriately and efficiently. 

Reporting to the Executive General Manager, CTP, responsibilities will include:

Managing strategic and business planning processes for CTP claims and contributing to the business planning process of CTP.
Managing and monitoring service providers in respect of the incumbent's core accountabilities, and primary accountability for MAC's performance on these themes ensuring that delivery is consistent with strategy.
Managing all resources allocated to the team efficiently, including preparing and maintaining budgets at the direction of the Executive General Manger, including the anticipation of emerging issues and clearly specifying the quality and quantity of resources and timing of outputs.


Selection Criteria:

Experience in management of CTP or personal injury claims in a common law jurisdiction.Ability to identify and analyse problems, including the identification of emerging issues, generating and evaluating solutions and making recommendations.
Ability to make informed, effective and timely decisions.
Establish and maintain productive relationships with key internal and external stakeholders.
Sound interpersonal, team and leadership skills and the ability to guide and coach staff and identify and address development opportunities.

Download detailed job and person specification Download  or requested via email.

Applications must address and demonstrate your experience, aptitudes and skills against the specification's Essential Minimum Requirements. Please forward your letter of application, together with a current resume, to Jacqui Cole, HR Admin Officer at Jacqui.cole@sa.gov.au.

Applications close Friday, 16 December 2016.

MAC's Workplace

MAC comprises a diverse mix of people forming a cohesive work environment that embraces new ideas and strategic thinking.

Staff are given the opportunity to continually develop their skills and knowledge to help MAC realise its vision and mission.

MAC is an equal opportunity employer and seeks highly motivated and result-oriented people who display the characteristics of our core values.

Our Values

Focused: We strive to achieve planned outcomes in all our activities by an approach to work that is:

  • Ethical – being honest and fair
  • Diligent – being hardworking and attentive
  • Efficient – being professional and well organised
  • Innovative – being forward thinking and creative
  • Accountable: We are responsible for our actions and delivering on our promises

Teamwork: We make teamwork work by recognising individual talents and being considerate of fellow staff members and partners.

Pride: We take pride in our contribution to MAC for the benefit of South Australian road users.

Keep the Bromance Alive

Keep the Bromance Alive

VIDEO

Driving Low - Fatigue

VIDEO

Driving Low - Fatigue

Put a First Aid Kit in your car

Put a First Aid Kit in your car

Driving is a risky and complex task and something that many South Australians do every day. We take all sorts of measures to stay safe on the road, and one of those can be carrying a first aid kit in your car.

A first aid kit can help you to provide some immediate treatment or care following a road crash until emergency services arrive.

There are many different types of first aid kits on the market, including kits made specifically for storage in vehicles. Whichever kit you choose, make sure it’s readily accessible and adequately stocked.

The Motor Accident Commission (MAC) encourages all motorists to drive carefully and follow the road rules - and you can go the extra mile with your safety, by storing a first aid kit in your car.

 

Further reading:

First aid kits - St John Ambulance - http://www.stjohnsa.com.au/

Volunteering – SA Ambulance Service http://www.saambulance.com.au/

MAC Rescue Helicopter http://mac.sa.gov.au/mac-rescue-helicopter

MAC

Annual Reports

On The Right Track

Aboriginal road safety and driver licensing program

If you live in the Anangu Pitjantjatjara Yankunytjatjara (APY) or Maralinga Tjarutja (MT) Lands, the On The Right Track team can help you get a licence.

Safety ratings vital

Safety ratings vital

The Australasian New Car Assessment Program (ANCAP) ensures there is a ratings system which helps you to make safer vehicle choices. 

ANCAP provides independent vehicle safety information through the publication of ANCAP safety ratings.  ANCAP safety ratings take into account the level of occupant and pedestrian protection provided by new cars through the conduct of physical crash tests and the assessment of collision avoidance technologies.

In each of the physical tests, dummies are used to scientifically measure the various forces on occupants in the crash.

The data gathered is then assessed in conjunction with a physical assessment of the vehicle, and a score determined for each test.

In addition, vehicles must be fitted with certain safety features and safety assist technologies. These requirements are then assessed alongside the physical crash test scores with an overall score translated into an ANCAP safety rating of between 1 to 5 stars.

The more stars, the better the vehicle performed in ANCAP tests. To achieve the maximum 5 star ANCAP safety rating, a vehicle must achieve the highest standards in all tests and feature advanced safety assist technologies.

More information

To search individual crash test results for more than 515 vehicles, learn more about safety features and technologies, and explore interactive features, visit ancap.com.au

See tips for buying a new or used car http://mylicence.sa.gov.au/safe-driving-tips/safer-vehicles/buying-a-safe-car on the Department of Planning, Transport and Infrastructure website.

 

2016 Safe Cycling Awards

2016 Safe Cycling Awards

The Safe Cycling Awards will provide an opportunity to recognise excellence by South Australian local government.

Award criteria is based on initiatives that actively encourage safe cycling behaviours, where infrastructure improvements have enhanced cycling safety, and where councils have displayed active support for community cycling groups or programs which has led to safer cycling outcomes.

Along with the award and state-wide recognition for being a cycle safe city, winners of each category will receive a grant from the Motor Accident Commission of $2,000.

Councils will be divided into three categories based on location, size and capabilities:

  •  Metropolitan councils
  • Regional councils with a population under 10,000 residents
  • Regional councils with a population over 10,000 residents

Safer cycling elements are those that support safe cycling culture and education as well as providing environments that community members are confident to cycle in.

Contributions to safe cycling by councils in one or more of the following three areas will be considered in the judging process:

Physical – infrastructure that supports cycling and use of cycling equipment;

Cultural – behavioural change and awareness of cycling and safety; and,

Community – the support of community groups and events connected with cycling.

 

Applications open Monday 2 May 2016 and close Friday 2 September 2016.

Awards will be presented at the Local Government Association’s Annual General Meeting (AGM) October 20-21 2016, giving winning councils the opportunity to share their initiatives and accept their award.

 

The Entry Process

 

1.     Download the 2016 Safe Cycling Awards application form here.

2.    Lodge your written application as a word document either via email to mac@sa.gov.au or via post to GPO Box 2438 ADELAIDE SA 5001.

3.    Ensure your application includes any supporting evidence such as pictures, documents, brochures, testimonials. Please note these will not be returned to applicants if lodged in hard copy via post.

Making a claim

Making a claim

To make a CTP claim, you will need to comply with the legal claim notification requirements and complete an Approved Injury Claim form, including a Prescribed Authority, provided by Allianz. The Injury Claim Form will require specific crash information and is designed to assist Allianz in making an early decision on your access to treatment.

Where Allianz obtains information using the Prescribed Authority, a copy of that information will be provided to you. Once you have returned the completed Injury Claim Form and Prescribed Authority to Allianz, a claims consultant will contact you to discuss your claim.

MAC is committed to supporting early access to reasonable and necessary treatment to optimize your recovery from your injury, and providing a properly completed Approved Injury Claim Form and Prescribed Authority will assist MAC to achieve this goal.

How to make a claim for accidents up to 30 June 2016:

Step 1: Complete the Injury Claim Form including the Prescribed Authority using any of the following methods:

  • Print an Injury Claim Form
  • Complete the Injury Claim Form online
  • Call Allianz SA CTP on 1300 618 389; or visit Allianz at 89 Pirie Street Adelaide 5000 to obtain an Approved Injury Claim Form

Step 2: Sign and lodge your claim

  • Sign the completed Injury Claim Form including the Prescribed Authority
  • Send the completed Injury Claim Form including the Prescribed Authortity back to Allianz by mail to Allianz Australia SA CTP, GPO Box 2198, Adelaide SA 5001; fax to 1300 405 050; or deliver to the Allianz CTP reception desk at 89 Pirie Street, Adelaide 5000

Step 3: A claims consultant will then contact you to discuss your claim

Making a Fatality Claim

Contact Allianz SA CTP on 1300 618 389, or visit them at 89 Pirie Street Adelaide 5000 to discuss the process to make a fatality claim. The Fatality Claim Form can also be downloaded here.

How to make a claim for accidents after 30 June 2016:

Four private insurers will be responsible for management of CTP claims arising from motor vehicle accidents from 1 July 2016.  Those four insurers approved to provide Compulsory Third Party insurance in South Australia are:

  • AAMI
  • Allianz Australia Insurance Limited
  • QBE Insurance (Australia) Limited and
  • SGIC

For more information about making a claim with the above private insurers, please refer to the CTP Insurance Regulator’s website www.ctp.sa.gov.au.